Manage Your Email Mailboxes

This article explains how to manage your SmarterMail mailbox email accounts such as adding a new mailbox, changing the password of an existing mailbox or modifying anything else regarding a mailbox. You must first have email enabled on your domain.

Management of your mailboxes is done using web mail by logging into your web mail as a domain administrator. If you are unsure who is a domain administrator you can always log in as the primary domain administrator which can be changed as well.

1. Log in to your GearHost Account
2. Click on the CloudSite name you wish to manage email under
3. Click the Email tab
4. Click the domain name you wish to manage
5. Click the Email Management button to launch the SmarterMail web mail interface
6. Click the Settings gear icon with the world
7. Click Users from the left hand side

Now you can manage your mailboxes such as creating a new mailbox or modifying an existing mailbox, see below

1. Click this icon located in the menu bar
2. From the menu on the left select Accounts
3. Click New
4. Enter a desired username (which is the mailbox name)
5. Enter a desired strong password which will require 9 characters including 1 upper case, 1 lower case, 1 numeric number and 1 special character
6. Modify any other settings as required
7. Click Save

1. Click this icon located in the menu bar
2. From the menu on the left select Accounts
3. Click the mailbox name
4. Click this icon
5. Click Change Password from the drop down
6. Enter new password and confirm that password
7. Click Save

1. Click this icon located in the menu bar
2. From the menu on the left select Accounts
3. Select the mailbox using the check box then click the Delete button

This will reset the password for the domain admin account.

1. Log in to your GearHost Account
2. Click on the CloudSite name you wish to manage email under
3. Click the Email tab
4. Click the lock icon to reset the domain admin password.

Note: if you do not see a menu on the left, click this icon